Effective Date: [1 May 2026]
Introduction
ASSOCIATED FREIGHT BROKERS, INC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with our website, services, and communication channels, including SMS/text messaging services.
Information We Collect
We may collect the following categories of information:
Personal Information:
- Name
- Phone number
- Email address
- Mailing address
Vehicle and Equipment Preferences - Types of vehicles or equipment you are interested in
- Purchase or inquiry preferences
Communication Data - Messages sent through our website forms
- SMS/text message communications
- Email communications
- Customer service interactions
Usage Data and Tracking Technologies
We may automatically collect certain information through cookies, web beacons, analytics tools, and similar technologies, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
- Website interaction data
How We Use Your Information
We may use collected information for the following purposes:
- To respond to inquiries and customer requests
- To provide customer support
- To process transactions and service requests
- To send transactional, conversational, customer care, and marketing communications
- To improve our website, services, and customer experience
- To monitor website performance and analytics
- To maintain security and prevent fraud
- To comply with legal obligations
SMS/Text Messaging Program
By providing your phone number and opting in, you consent to receive SMS/text messages from ASSOCIATED FREIGHT BROKERS, INC. These messages may include:
- Appointment confirmations
- Customer support communications
- Quote and order updates
- Vehicle or equipment availability notifications
- Promotional offers and marketing alerts
Opt-In
Users opt in to receive SMS messages by:
- Submitting a website form with an unchecked consent checkbox
- Contacting us directly and requesting communication
- Providing explicit written or verbal consent
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on customer interaction and preferences.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
After opting out, you will no longer receive SMS messages unless you provide new consent.
SMS Consent Protection
SMS consent is not shared with third parties or affiliates for marketing purposes.
No mobile information will be sold, rented, or shared with third parties for promotional or marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Analyze website traffic
- Enhance user experience
- Support analytics and performance monitoring
Third-party analytics providers, such as Google Analytics, may collect information in accordance with their own privacy policies.
You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We do not sell or rent your personal information. We may share information only with trusted service providers that assist with:
- Website hosting
- Customer support
- Communication delivery
- Payment processing
- Business operations
These providers are contractually obligated to maintain the confidentiality and security of your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, misuse, or alteration.
Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of marketing communications at any time
- Withdraw consent for SMS communications by replying STOP
To exercise your rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
📧 Email: admin@associatedfreightbrokersinc.com
🌐 Website: associatedfreightbrokersinc.com